FAQ

Help Center

Common Questions

We have collected the most important questions about photo books, photo calendars, gift cards, Memories Editor, payment, production, shipping, account and the ordering process.

FAQ Offers More products

Best Seller

Classic Photo Book

Hard cover, premium paper, fully customizable interior layout.

Price: After configuration
Materials: Hard cover, matte or glossy finish. Selectable internal paper type.

Hard cover Layflat binding Selectable paper quality Print-ready inspection

Premium

Modern photo book

Clean, minimal layout with a thinner cover and modern typography.

Price: After configuration
Style: Minimal, black and white options, modern binding solutions.

Premium cover Modern typography Flush opening design Fast production

We help you choose

At NEKEDSTORE, we don't just offer products, we offer experiences and lasting memories. We pay attention to every detail from design to production.

Wedding Accessories & Invitations

Elegant table numbers, precise seaters and stylish invitations — with a unique design.

Personalized photo gifts

Unique mugs, puzzles and canvas prints — the perfect addition to your photo book.

Simple online planner

Step 3: upload images, layout, done — quick and easy design.

Fast production in Budapest · Premium printing · durable materials

Our photo books

All our photo books are made by our own care, locally produced and carefully quality controlled.

Depending on the type of product, we use adhesive bonding and layflat, i.e. a flat solution. Covers are available in hardcover or modern, thicker designs, but not all options are available for all products.

Our photo books are made in premium, flat-folding layflat style, while many traditional photo books use a magazine-like binding. It is especially recommended for a wedding album, travel and photo diary.

You can adjust the image for the cover in the Memories Editor. You can scale, adjust, and digitally flip through the design before production to ensure the aspect ratio and bleeds are correct.

A discreet barcode marking can be added to the bottom right corner of the last page to keep the premium design clean.

Depending on the basic type, you can usually plan between 10 and 120 pages. You can increase the volume at any time during the design process, if the product allows it.

For lighter images, basic matte paper can also be suitable, for darker backgrounds and a premium effect, we recommend premium silk matte or premium matte paper.

Where are NEKEDSTORE photo books and albums made?

All our photo books are made by our own care, locally produced and carefully quality controlled.

Photo calendar

It is printed on premium paper with precise color management. The date part of the months can be separated by perforation, so the images can be preserved as independent photos at the end of the year.

First, gently fold the date section along the perforation, then detach it from top to bottom. Do not pull it suddenly, as this may cause injury.

The available sizes and papers depend on the product type. You can always see the exact options on the product page of the respective photo calendar and in the editor.

In the editor, you can add your own special days to the calendar. This way, birthdays, anniversaries, or family holidays can also appear on the calendar.

Yes, the photo calendar user guide provides suggested ways to remove the perforated date section and store the calendar.

What technology is used to create a photo calendar?

It is printed on premium paper with precise color management. The date part of the months can be separated by perforation, so the images can be preserved as independent photos at the end of the year.

Gift Cards & Promo Codes

A voucher is a pre-purchased value of a specific amount. You enter the code at checkout, and the difference is calculated by the system. It usually cannot be used in conjunction with any other coupon code.

Yes. On the cashier side, the part exceeding the value of the voucher must be paid separately.

Typically, one coupon code can be applied to an order. In case of exceptions, the cashier will indicate the possibility of combination.

Enter the code in the shopping cart or at checkout. If it doesn't work, check the validity and conditions, such as the minimum order amount or product scope.

Yes, based on individual assessment. Write to info@NEKEDSTORE.hu address with the voucher code.

How do pre-purchase vouchers work?

Shipping

Production usually takes 2–3 business days. Courier delivery takes an additional 1 business day, while parcel locker delivery takes an additional 2–3 business days. Details: Shipping information.

An email with a tracking code will be sent when you post it. In the My Account > Orders menu, you can check the status of your order at any time.

We deliver to the entire area of Hungary with GLS, FOXPOST and MPL services. Personal pick-up: Fehér út 10. White Office, at an agreed time.

An order has one shipping address. For multiple addresses, please place separate orders.

If you don't receive your package within 2-3 business days, please contact our customer service. In case of damage, take a photo of the package and the product, then write to the info@NEKEDSTORE.hu .

You can see the current fees and the cost of cash on delivery at checkout depending on the shipping method you choose. Further details: Shipping information.

What is the expected order processing time?

Production usually takes 2–3 business days. Courier delivery takes an additional 1 business day, while parcel locker delivery takes an additional 2–3 business days. Details: Shipping information.

Memories Editor: FAQs

Memories Editor is an online photo book and photo calendar editor that allows you to upload images, choose layouts, set backgrounds, and create a personalized product.

Choose a product, upload your images, and then put together your book. Your work will be automatically saved under the My Plans tab in your account after you click the Finish button.

Yes, we undertake full planning on request for an additional fee. Write a short brief and example pages on the info@NEKEDSTORE.hu .

Refresh your browser, close and reopen the project. If the error persists, write to us with a screenshot and order ID.

You can add new spreads by clicking the "+ page" button. You can change the order of the pages using the drag-and-drop method.

What is Memories Editor?

Memories Editor is an online photo book and photo calendar editor that allows you to upload images, choose layouts, set backgrounds, and create a personalized product.

Checkout page

Barion credit card, Apple Pay, Google Pay, bank transfer and cash on delivery. Details: Payment options.

Yes, online payments are handled by a secure payment provider. Credit card details are not sent directly to us.

An electronic invoice will be sent by e-mail. It can be downloaded at any time from your email account after ordering.

With an emergency surcharge and personal pickup, it can be up to 1 business day in some cases. Consultation: info@NEKEDSTORE.hu.

What payment methods are available?

Barion credit card, Apple Pay, Google Pay, bank transfer and cash on delivery. Details: Payment options.

Image requirements and printing

Use JPG or PNG files with original resolution. Make a backup before editing. HEIC images are worth converting to JPG.

300 DPI is recommended for printing. The editor indicates when an image is low-resolution.

Black and white images are taken in neutral tone. Check that all images are actually saved in black and white, as it is a common mistake to misalign images.

For general use, the sRGB color space is recommended. There may be minimal discrepancies between the colors you see on the display and the printout.

Uploading images – best practice

Use JPG or PNG files with original resolution. Make a backup before editing. HEIC images are worth converting to JPG.

NEKEDSTORE photo book instruction manual

Turn the pages with dry hands, avoiding moisture and scorching sunlight. Additional tips: Instructions for use.

Store in a dry, cool, dust-free place. It is recommended to store books lying down. Ideal environment: 18–23°C and 40–55% humidity.

It may temporarily curl due to environmental humidity. Keep it horizontally, closed for a few days at room temperature. Do not oversqueeze or overheat.

Use a soft, dry microfiber cloth. Do not use solvents, alcohol, or harsh detergents. In case of stains, a slightly damp cloth can only be applied to the cover.

Avoid creamy or oily hands, water, sand, pens, felt, and forced protrusion above 180°. The layflat bandage opens flat, but the spine should not be broken.

Keep it out of reach. The paper is sensitive to scratches and moisture, so it is recommended to use a protective box.

It can be caused by moisture. Carefully, start separating at the corners. If it resists, don't force it.

Not recommended. Inks may be absorbed or pushed through. If you want a caption, use the typographic elements in the Memories Editor.

How to take care of your photo book?

Turn the pages with dry hands, avoiding moisture and scorching sunlight. Additional tips: Instructions for use.

NEKEDSTORE account

To start ordering, it's recommended to create an account so that your projects remain available. Registration: My Account.

You can request a password reset when you log in. If you don't receive an email, you can also check your spam or promotions folder.

Drafts and orders are stored for legal and operational reasons. You can find details on the Privacy page.

How do I create an account?

To start ordering, it's recommended to create an account so that your projects remain available. Registration: My Account.

NEKEDSTORE Professional Membership

Yes. Applications are made via portfolio website by e-mail. After evaluation, you will receive a unique coupon code that cannot be transferred.

Yes, with conditions. The sample book should present several series, and their sale is prohibited. Violation of these terms may result in termination of membership.

We do not give discounts for portfolio work. The goal of the program is to be able to present a photo book product to customers, not your portfolio.

The details of the program are confidential and the terms and conditions may not be passed on. Abuse will be dealt with by immediate termination of membership.

Is there a program for professionals?

Yes. Applications are made via portfolio website by e-mail. After evaluation, you will receive a unique coupon code that cannot be transferred.

Warranty and assistance

Yes, you can read about the quality guarantee in detail here: Quality Guarantee.

In case of a quality complaint, please indicate with photos within 24 hours info@NEKEDSTORE.hu . Detailed warranty information: Quality Guarantee.

Useful pages: Binding materials, Photobook Instruction Manual, Photobook Software Description.

Is there a quality guarantee?

Yes, you can read about the quality guarantee in detail here: Quality Guarantee.

Didn't find the answer?

Feel free to write to us, we will help you with ordering, editing, image quality, payment or delivery.